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Can I take a payment holiday?

For BMW Financial Services customers experiencing temporary financial difficulties as a result of COVID-19, we have been able to provide support – known as a Payment Deferral – via an online process.

Following the latest guidance published by the Financial Conduct Authority (FCA) in November 2020, applications for an initial or additional Payment Deferral can now be made until 31 March 2021. Customers with a Payment Deferral covering payments beyond 31 March 2021 will be entitled after this date to apply to extend their deferral providing these deferrals cover consecutive payments and subject to the maximum of 6 months in total. Also, a Payment Deferral must not cover any payments after 31 July 2021.

The maximum length of deferred payments remains six months in total.

If you have resumed monthly repayments after an initial Payment Deferral and experience temporary financial difficulties again due to COVID-19, you can apply for a further deferral of up to three months (subject to a maximum of six months’ deferred payments overall when taking into account previous deferred payments).

Any application should be made at least five working days before your next monthly payment becomes due.

For more information on Payment Deferrals click here

Free and impartial debt advice and money guidance is available at not-for-profit debt advice bodies. Please see:

If you are experiencing payment difficulties we strongly recommend that you access the help that you feel best suits your circumstances.

You can get guidance or not-for-profit debt advice through both digital and telephone services and, subject to local and national pandemic restrictions, face to face. See www.moneyadviceservice.org.uk for details.

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