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Most Popular Questions - Finance.

• How can I find out how much my settlement figure is? To request a settlement figure please login to your agreement through MyBMW Finance, or contact us via our online contact form or email.   Alternatively,…
• How can I make payments? Direct Debit - To make payment by direct debit please call us. You will need to complete a Direct Debit Mandate Form, which you can download here, to…
• Can I end my agreement early? If you decide that you’re ready for a change earlier than you expected, you can pay off your Agreement early at any time by paying the settlement figure.   You…
• If I suffer a puncture, will I be entitled to vehicle recovery or roadside assistance under the tyre insurance policy? There is no provision within this policy for Roadside Assistance, however please note you may still be able to qualify for this should you have a New vehicle…
• Can I make additional payments on my finance agreement? You can make additional payments against your agreement. Please login to your agreement through MyBMW Finance or contact Customer Services.
• How do I access my Flex Car insurance policy documents? You can access your policy documents online by login using your mobile or email adress to receive a one time passcode, if you are experiencing any…
• How can I contact BMW Financial Services? If you wish to update your personal details, change a payment date, request a settlement figure or arrange a vehicle collection you can self-serve using…
• If the tyre needs to be replaced, what can be claimed for with a Tyre insurance policy? BMW Tyre Damage Insurance covers Accidental Damage, Malicious Damage and puncture repairs, it does not cover wear and tear or tyres are on or below 2mm…
• Is there an age restriction on a Shortfall insurance policy? Yes. You must be over 18, legally entitled to drive, and you meet the eligibility criteria within the BMW Shortfall Policy Documents.
• How do I change my payment date? To change your payment date you can either login to your agreement through MyBMW Finance or contact us via Customer Services.

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