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What is Smart Maintenance?

Smart Maintenance of your vehicle (Status: September 2019)

With Smart Maintenance, we are adopting an innovative approach to anticipating maintenance requirements in a vehicle-specific, proactive manner, thus ensuring you have optimal mobility. With your consent, technical data from your vehicle is evaluated and transmitted to BMW at regular intervals in order to identify wear, and in the unlikely event of a malfunction, this could be detected even before it causes a fault.  If maintenance requirements are indicated, measures can be taken in good time, for example during a maintenance visit to your Service Partner. Information about maintenance requirements are communicated directly to you through your vehicle or by your Service Partner. Maintenance requirements include regular service requirements as well as intermittent repair requirements caused by damage or wear. Smart Maintenance is available for selected components and is continuously being developed. By transmitting your data, you are contributing to the further development of Smart Maintenance.

Data transfer in the context of Smart Maintenance is free of charge for you. However, costs incurred during your workshop visit are not covered. Services within the scope of the statutory warranty or BMW service contracts remain unaffected. Data transmission for Smart Maintenance is deactivated by default and can be activated in the data privacy menu of your vehicle. You can revoke your consent to the data transmission at any time by deactivating Smart Maintenance in the data privacy menu of your vehicle.

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