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What is A-Call?

Accident Call is a new function of Teleservices. It is triggered when the vehicle has detected an accident (up until the point at which airbags need to be deployed, at which time Emergency Call will be triggered).

The vehicle will display a ‘Damage to vehicle detected’ control message on the iDrive screen.

The Customer can then choose to accept the service, by pressing the iDrive controller, at which point they will be connected to an Accident Assistance Agent.

Accident Call will then support with emergency services if required and also arrange recovery, if wanted. The Accident Assistance Agent will then send the Customer’s details to their preferred BMW Approved Bodyshop, who will offer help with any vehicle repair requirements.

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