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• What is Active Guard? Some BMW models in our range have a feature known as Active Guard. Active Guard monitors potential hazards, supporting drivers to react in time. It preconditions…
• Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
• Can I use Spotify in my car? Live Music Streaming is an ever evolving and key feature that an increasing number of BMW models are capable of utilising. Spotify can be used in vehicles…
• How do I update my maps? With the road network changing by up to 15% every year, make sure you always benefit from the best route guidance by updating your maps. Please click here…
• What does over the air map updates mean? Over-the-air map updates are a cost-free way for you to automatically update the maps in your BMW via the on-board sim card so you no longer have to do…
• How much will I be charged for updating my maps? To understand the ways to download maps to your BMW and prices associated with them, please login to your My BMW account. If your BMW does not support…
• What is Intelligent Personal Assistant? Communicate with your vehicle in a natural way using the BMW Intelligent Personal Assistant. It knows you, gets better every day and helps out whatever…
• Where is the BMW Connected App? From the 30th June 2021 the BMW Connected mobile app will be deactivated and no longer in use. Download our new  My BMW App now to continue using…
• What is preconditioning on my i3? Set Pre-conditioning to warm or cool the cabin for your comfort from the cars iDrive screen or the app, perhaps the same time every morning.Tell the car…
• What ConnectedDrive services are available to me? To find out, login to the MyBMW portal on bmw.co.uk and the displayed offers (on the ConnectedDrive Store) will be specific to your car. This will…

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