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What is BMW doing about servicing, repairs, warranty and service packs impacted by Coronavirus?

BMW is committed to supporting customers affected by the closure of our retailers during the coronavirus restrictions.

Customers requiring urgent vehicle maintenance should ask their local BMW centre about the availability of their service centre. Some service centres continue to offer service and repair for essential workers.

Customers requiring a vehicle service during the delays caused by Coronavirus can rest assured that your warranty will be unaffected by this disruption.  All cars serviced within 3 months or 2,000 miles (whichever is earlier) of the service indicator will be protected in full by any applicable warranty. 

For customers with a warranty expiry during the coronavirus restrictions (from 14th March 2020 onwards), we will extend your warranty coverage, including Roadside Assistance cover, until 30th June 2020. End of warranty checks due during this period will also be fulfilled.  Customers in self-isolation beyond 30th June should contact a BMW Centre to arrange for collection and delivery of your car.

BMW will honour Service Inclusive packages expiring between 14th March and 30th June for any overdue work. We will honour any service due under a service package that has expired during the coronavirus closures.

If your car is an M-car requiring a 1,200 mile running in service, you should not exceed 2,000 miles.  Please contact us on 0370 5050 160 if you are affected by this.

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