Online Genius.

To ask your question, simply type a word or phrase in the box and let our Genius help you with the answer.


Is there a recall for EGR (Exhaust Gas Recirculation)?


  • BMW Group has announced a voluntary recall action in relation to EGR (Exhaust Gas Recirculation) coolers in a selection of vehicles. We will be writing to all affected customers directly. If you wish to check to see if your vehicle is affected by a recall, please click here.


  • A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the product. BMW operates in accordance with the code of practice on safety defects, as agreed between the Department for Transport and the representative Trade Associations, and in compliance with the UK General Product Safety Regulations 2005.


  • If you are aware that your vehicle requires a recall and you wish to book with your local retailer online please click here. If you have any questions please contact your local BMW Centre or BMW Customer Information Services on 0808 1968815.


  • If you would like to learn more about recalls, see our Recall page.  

Was this answer helpful?