I’ve lost my keys – what should I do?You can order a replacement key from one of our approved BMW Centres.
If you still have one remaining key, you will need to take your car and 1 form of…
How do I find my VIN?
Your Vehicle Identification Number (VIN). It is 17 digits long and can be found on your vehicle registration certificate (V5C).
The VIN number on…
How do I get a Certificate of Conformity?A Certificate of Conformity is available to customers free of charge for BMW vehicles registered in the UK by emailing us at eccoc@bmw.co.uk.
Please beware…
What is a Recall?A recall is an action designed to address potential defects in products. A BMW recall can cover vehicles or components, accessories and parts. …
Can I fill my BMW with E10 petrol?Every petrol engine BMW can use E10 fuel without ill effects but owners of some BMW cars that pre-date 1994 manufacture should closely follow the owner's…
How do I know what service my BMW needs?Please go to our online Servicing page, select a Retailer and enter your Registration. You can find out everything you need to know about servicing available…
What does my anti-corrosion warranty cover?All new BMW cars registered from 1st January 2004 are covered by a 12-year anti-corrosion Warranty against perforation by rust.
The Warranty does not cover…