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Most Popular Questions - Ownership.

• What is BMW Service Inclusive? BMW Service Inclusive covers the cost of parts, labour and fluids for common service items for a fixed period or mileage whichever comes first. Over the…
• What is a Recall? A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the…
• How can I find out if my mobile device is compatible with my BMW? To find out the functionality of the mobile device in your BMW, use our Bluetooth compatibility check.  All you need to know is the model of your…
• How do I know what service my BMW needs? Please go to our online servicing page, select a Retailer and enter your Registration. Thiere is also a helpful video explaining our Condition Based Servicing…
• How do I find more information about my BMW? An overview of where to find the integrated Owners Handbooks where you can conveniently learn more about your vehicle's functionality.
• I’ve lost my keys – what should I do? You can order a replacement key from one of our approved BMW Centres. Most of our Centres will be happy to take an order over the phone (it’s likely…
• Where can I obtain information on the history of BMW? You will be able to find information on the history of BMW, which dates back more than 80 years, at https://www.bmwgroup-classic.com/en.html. Here…
• What is Apple CarPlay? The Apple CarPlay® app enables an iPhone® to be used wirelessly, conveniently and safely via the user interface in the vehicle. See more in our…
• Where can I find out about pay monthly servicing? Find out more about our pay monthly servicing.
• Is there a recall for EGR (Exhaust Gas Recirculation)? BMW Group has announced a voluntary recall action in relation to EGR (Exhaust Gas Recirculation) coolers in a selection of vehicles. We will be writing…

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