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Most Popular Questions - Ownership.

• How do I check if a BMW is covered by a Service Inclusive or Service Inclusive Plus pack? Simply find your preferred BMW Retailer and follow a few short steps to enter your vehicle details. You will be able to find all the services available…
• Is there an online Owner's Manual? You can view the Owner’s Guide for a wide range of BMW Models using the BMW Driver’s Guide app, available on both Apple iOS and Google Android…
• What is a Recall? A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the…
• How can I find out if my mobile device is compatible with my BMW? To find out the functionality of the mobile device in your BMW, use our Bluetooth compatibility check.  All you need to know is the model of your…
• How do I find more information about my BMW? An overview of where to find the integrated Owners Handbooks where you can conveniently learn more about your vehicle's functionality.
• I’ve lost my keys – what should I do? You can order a replacement key from one of our approved BMW Centres. Most of our Centres will be happy to take an order over the phone (it’s likely…
• Where can I obtain information on the history of BMW? You will be able to find information on the history of BMW, which dates back more than 80 years, at https://www.bmwgroup-classic.com/en.html. Here…
• Is there a recall for EGR (Exhaust Gas Recirculation)? BMW Group has announced a voluntary recall action in relation to EGR (Exhaust Gas Recirculation) coolers in a selection of vehicles. We will be writing…
• Do I get a loan car when my car needs recall work? If you are aware that your vehicle requires a recall and you wish to book with your local retailer online please click here. Some recall work…
• What is Apple CarPlay? The Apple CarPlay® app enables an iPhone® to be used wirelessly, conveniently and safely via the user interface in the vehicle. See more in our…

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