Is it possible to extend my agreement?
Under certain circumstances it might be possible to extend your agreement. Please contact us to discuss this further.
I’ve missed a payment, what should I do?
If you make your monthly payments by direct debit, you should contact your bank in the first instance. Please be advised that for all direct debit instructions…
Can I take a payment holiday?
If you are in financial difficulties and do not currently have an active Payment Deferral in place which can be extended, please contact us on 0370…
What is your bereavement process?
We understand that it can be difficult to arrange financial affairs after the death of someone and we want to make this process as simple as possible.…
What does Cosmetic Repair insurance cover?Small dents (no more than 3cm in diameter) that can typically be repaired using paintless dent removal techniques.
Scratches (up to 15cm in length) and…
