Most Popular Questions.
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What is the BMW used car warranty?
The BMW Used Car Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for…
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How do I get a Certificate of Conformity?
A Certificate of Conformity is available to customers free of charge for BMW vehicles registered in the UK by emailing us at eccoc@bmw.co.uk.
Please beware…
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How can I find out if my mobile device is compatible with my BMW?
To find out the functionality of the mobile device in your BMW, use our Bluetooth compatibility checker. All you need to know is the model of your…
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Can I end my BMW Select or BMW Hire Purchase agreement early?
If you have a regulated BMW Select or a BMW Hire Purchase agreement you have the right to end the agreement at any time, known as voluntary termination.…
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Can I take a payment holiday?
During the Coronavirus pandemic BMW Financial Services has been able to support customers experiencing temporary financial difficulties as a result…
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How can I make payments?
Direct Debit - To make payment by direct debit please call us. You will need to complete a Direct Debit Mandate Form, which you can download here, to…
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How can I contact BMW Financial Services?
If you wish to update your personal details, change a payment date, request a settlement figure or arrange a vehicle collection you can self-serve using…
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Is the alloy wheel repair guaranteed following a claim on my Alloy Wheel Insurance?
Your repairing BMW Retailer, or their agents, will provide a 3 year guarantee on alloy wheel repairs.
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What is BMW Teleservices?
BMW Teleservices is based on direct, wireless communication between your vehicle and BMW allowing your Service Partner of choice to access the vehicle…
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Do you have any advice about securing my vehicle?
We are aware that BMW vehicles, along with those of many other manufacturers, have been targeted by organised criminal operations using highly sophisticated…
