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Most Popular Questions.

• What are the benefits of purchasing a BMW Approved Used Car? Discover the benefits of purchasing an Approved Used BMW by watching the movie. These include: 12 month unlimited mileage BMW Warranty 12 month BMW Roadside…
• How do I find more information about my BMW? An overview of where to find the integrated Owners Handbooks where you can conveniently learn more about your vehicle's functionality.
• Can I end my agreement early? If you decide that you’re ready for a change earlier than you expected, you can pay off your Agreement early at any time by paying the settlement…
• I’ve lost my keys – what should I do? You can order a replacement key from one of our approved BMW Centres. Most of our Centres will be happy to take an order over the phone (it’s likely…
• What is a Recall? A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the…
• How do I change my payment date? To change your payment date you can either login to your agreement through MyBMW Finance or contact us via Customer Services.
• What is Apple CarPlay? The Apple CarPlay® app enables an iPhone® to be used wirelessly, conveniently and safely via the user interface in the vehicle. See more in our…
• Can I end my BMW Select or BMW Hire Purchase agreement early? If you have a regulated BMW Select or a BMW Hire Purchase agreement you have the right to end the agreement at any time, known as voluntary termination.…
• How do I update my vehicle registration number on my Agreement? If you’ve changed your registration plates, please contact us right away so that we can update our records.
• Can you tell me more about the ConnectedDrive services I have available to me? Please refer to the ConnectedDrive Services Guide.

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