Most Popular Questions.
How do I know what service my BMW needs?
Please go to our online servicing page, select a Retailer and enter your Registration. There is also a helpful video explaining our Condition Based Servicing…
Who can I contact for help with BMW ConnectedDrive?
You've got questions? We would be delighted to help you.
Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
I would like some more information about the Sun Protection Glass in a BMW .
Vehicles specified with Sun protection glass have a light transmittance value ranging between 18-42% and shading between 58-82%.
This applies to all glazing…
How do I obtain a Certificate of Conformity?
A Certificate of Conformity is available to customers free of charge for BMW vehicles registered in the UK by emailing us at firstname.lastname@example.org.
Can I take a payment holiday?
For BMW Financial Services customers experiencing temporary financial difficulties as a result of COVID-19, we have been able to provide support –…
How can I find out how much my settlement figure is?
To request a settlement figure please login to your agreement through MyBMW Finance, or contact us via our online contact form, telephone, email or post.
Can I end my agreement early?
If you decide that you’re ready for a change earlier than you expected, you can pay off your Agreement early at any time by paying the settlement…
How do I find more information about my BMW?
To get the most from your BMW, we’ve put together a collection of videos that provide useful tips and instructions for key features, tailored to the…
What is the BMW new car Warranty?
The BMW Three Year Unlimited Mileage Retailer Warranty offers complete protection against almost every eventuality and includes BMW Emergency Service.
What is Intelligent Personal Assistant?
Communicate with your vehicle in a natural way using the BMW Intelligent Personal Assistant. It knows you, gets better every day and helps out whatever…