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  • Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
  • How do I book an MOT?   Due to the current COVID-19 situation, the Government announced an automatic six month extension on MOTs due between 30 March 2020 and 31 July 2020.…
  • What is the BMW used car warranty? The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum…
  • How can I find out how much my settlement figure is? To request a settlement figure please login to your agreement through MyBMW Finance, or contact us via our online contact form, telephone, email or post.
  • How do I know what service my BMW needs? Please go to our online servicing page, select a Retailer and enter your Registration. There is also a helpful video explaining our Condition Based Servicing…
  • What is a Recall? A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the…
  • How does the Range Extender work on BMW i? Extends driving pleasure: the optional Range Extender is located next to the electric motor in the rear of the BMW i3 and can increase the range of the…
  • Can I end my agreement early? If you decide that you’re ready for a change earlier than you expected, you can pay off your Agreement early at any time by paying the settlement…
  • How can I contact BMW Financial Services? Contact us with any questions regarding your BMW Finance Agreement, or to update your details. Call us on: 0370 5050 150 Calls are charged at the local…
  • How do I find my vehicle chassis number? The chassis number on a UK (right-hand drive) car is located at the base of the windscreen on the passenger side of the vehicle. The last 17 digits of…