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Most Popular Questions.

• How do I check if a BMW is covered by a Service Inclusive or Service Inclusive Plus pack? Simply find your preferred BMW Retailer and follow a few short steps to enter your vehicle details. You will be able to find all the services available…
• How much will I be charged for updating my maps? A USB download to update the maps in your vehicle costs £49. Visit our ConnectedDrive Portal to check if your BMW supports downloaded maps and check…
• Do BMW offer hybrid cars? Yes, BMW has eight plug-in hybrid models: 2 Series Active Tourer 3 Series Saloon 3 Series Touring 5 Series Saloon 7 Series Saloon X3 X5 i8 Coupe i8 Roadster To…
• What is the BMW used car warranty? The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum…
• Is there an online Owner's Manual? You can view the Owner’s Guide for a wide range of BMW Models using the BMW Driver’s Guide app, available on both Apple iOS and Google Android…
• I would like some more information about the Sun Protection Glass in a BMW . Vehicles specified with Sun protection glass have a light transmittance value ranging between 18-42% and shading between 58-82%. This applies to all glazing…
• What is BMW Genius? At BMW, we understand that choosing a car can be overwhelming. Sometimes you just want answers without any sales talk.   That’s why our BMW…
• Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
• What services are provided as part of the complimentary 3 year breakdown cover? The below services are provided: Home and Roadside Assistance United Kingdom and Republic of Ireland Only Roadside Assistance Continental Europe Car Hire Onward…
• What is a Recall? A recall is a safety critical action implemented by the manufacturer due to design or construction tolerance which may affect the safe operation of the…

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