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Most Popular Questions.

• Information relating to Covid-19.
• Can I take a payment holiday? Payment holidays are not a facility that we can offer and we do not feel they are the best option for our customers. Our team of experienced advisors treat…
• What is BMW UK’s position on Coronavirus? Coronavirus Update – Impact of plant production shutdowns on customer deliveries. Due to the rapidly evolving coronavirus pandemic we have taken…
• How much will I be charged for updating my maps? To understand the ways to download maps to your BMW and prices associated with them, please login to your account on the ConnectedDrive Portal. If…
• Do BMW offer hybrid cars? Yes, the BMW Plug-in Hybrid range comprises eleven models. Each takes the best of BMW’s combustion engines, using renowned EfficientDynamics,…
• What is the BMW used car warranty? The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum…
• What services are provided as part of the complimentary 3 year breakdown cover? The below services are provided: Home and Roadside Assistance United Kingdom and Republic of Ireland Only Roadside Assistance Continental Europe Car Hire Onward…
• Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
• What is BMW Service Inclusive? BMW Service Inclusive covers the cost of parts, labour and fluids for common service items for a fixed period or mileage whichever comes first. Over the…
• I would like some more information about the Sun Protection Glass in a BMW . Vehicles specified with Sun protection glass have a light transmittance value ranging between 18-42% and shading between 58-82%. This applies to all glazing…

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