As a responsible company, the health and safety of our customers, our partners and our staff have the highest priority as we face the challenges of the Coronavirus. To minimise the risk of infection as far as possible, we are following all guidelines issued by Public Health England and reviewing our own policies, keeping our staff fully informed.

If you are a BMW Financial Services customer and you are concerned about your upcoming payments, please click here for information on payment deferral and to apply using our online application form.


In line with the latest government guidance, all BMW showrooms are currently closed. However, you can still browse or configure a new BMW online here, search for a BMW Approved Used car here or make an enquiry with one of our BMW retailers via telephone or website. For information on the status of new car orders, please click here.

We are still offering essential service and repair for key workers through a limited number of BMW retailers. If you need urgent vehicle maintenance, you can find your nearest BMW retailer by clicking here.

As you might expect, we are receiving higher than normal volumes of customer enquiries at this time. For answers to the most frequently asked questions, such as those regarding finance agreements, we would ask that you first refer to the information on our Online Genius. Please 
click here for more information. For warranty, service and repair information please click here.

As and when government guidance changes, we will update the information here.

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