As a responsible company, the health and safety of our customers, partners and staff is of paramount importance to us.
Our physical BMW showrooms in England will be closed from Thursday 5 November through to Wednesday 2 December and in Northern Ireland from 27 November through to 11 December. BMW Service Centres will stay open for servicing and repair work. To check the services available at your local BMW retailer, please click here.
During this period, our Centres will remain fully contactable and available to offer assistance for both existing and/or new customers. They will continue to offer a click and collect service for new and used car handovers. Customers who have purchased a vehicle remotely online or via telephone directly from one of our Centres, will be able to collect their car from a designated outside handover area with full social distancing measures in place. To get in contact or make an enquiry with your local BMW retailer, please click here.
BMW showrooms and Aftersales facilities that remain open in Wales and Scotland, have social distancing measures in place. Please click here to learn more about the changes that BMW retailers have made. To check the services currently offered at your local BMW retailer, please click here, or contact them directly via telephone or their website. We have implemented additional measures to thoroughly clean your BMW and further details can be found here.
If you wish, you can browse or configure a new BMW online here and search for a new BMW available from stock here or for a BMW Approved Used car here. For information on the status of an existing new car order, please click here.
If you are a BMW Financial Services customer and you are concerned about your upcoming payments, please click here for information on payment deferral and to apply using our online application form. As you might expect, we are receiving higher than normal volumes of customer enquiries at this time. For answers to the most frequently asked questions, such as those regarding finance agreements, we would ask that you first refer to the information on our Online Genius. Please click here for more information.